FAQ

 

What is your Return Policy?

Unworn, undamaged items can be returned with receipt within 30 days of purchase date. Shipping cost to be paid by purchaser.

 

What is your shipping policy?

$5.95 flat-rate per order. Ships within 5 days to United States addresses only.

 

Who do you use to ship?

We primarily use the United States Post Office to ship, however we occasionally use FedEx or UPS depending on pricing. Also, we ship using ecoenclose poly mailers that are made of 100% recycled material, can be used more than once with dual adhesive strips, and can be recycled after it's final use! If you receive a package from our online store please don't forget to reuse our mailers!

 

Do you offer wholesale?

If you are interested in setting up a wholesale account with One Ocean, please fill out the contact form at the bottom of the page. We will review your company and location before having you sign a wholesaler agreement.